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Wine Club FAQ's

 

What if I forget my password/login?

If you come to Okanagan Wine Club and have forgotton your password, simply click on the 'forgot password' button and fill in the appropriate information. You will be notified of your password via e-mail. For 'one on one' service please feel free to contact Okanagan Wine Club at 1-866-4-ok-wine.

FAQ'S

  1. Can I cancel my membership any time I want?
  2. Can I order more of the wine that I receive in the monthly package?
  3. Do I get charged shipping and handling on every package I order when I order more than one at a time?
  4. Do I have a choice of wine?
  5. Do I have to place an order every month?
  6. Do you send me the same package every month?
  7. How do I refer a friend and when I do, how do you know that it was me that did it?
  8. How do you know that the person ordering and receiving the wine is of legal drinking age?
  9. How is my credit card information handled?
  10. I never got the e-mail you sent because my junk mail filter caught it, can't you do something about that?
  11. Is it legal to ship alcohol between provinces?
  12. What if I forget my password/login?
  13. What is included in my package?
  14. When will I receive my order?


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